Customer Care Representatives: This is to inform the general public that Confidential offers Job in the area of Customer Service. See, application deadline,work level,job specialization,job location,job type and method of application below!
JOB SUMMARY BELOW
- Company: Confidential
- Deadline Date: 30th June, 2022
- Specialization: Customer Service
- Work Level: Entry Level (Trainee)
- Job Type: Full-Time
- Experience: 1-3 years
- Location(s): Lagos
Job/Company Description:
Handle customer inquiries both telephonically and by email Manage large amounts of inbound and outbound calls in a timely manner
Research required information using available resources Manage and resolve customer complaints Provide customers with product and service information Enter new customer information into the system Update existing customer information Process orders, forms and applications Identify and escalate priority issues Route calls to the appropriate resource Follow up customer calls where
